unable to answer a message

For some reason I dont have a 'reply' box to reply to a PM. The message was from a new member with a question. It there a min # of posts that you need before you are ably to reply ?
Thanks
 
Thanks.
I thought the same thing but when I had the message typed, I had no button to ‘send’. Even thought it was a PC issue but had the same thing on my IPhone
 
I was able to 'start a conversation' The lock wasnt ticked but didn't realize I had to click 'start a conversation' again to send....my bad, the new format had this old guy confused. Perhaps he had the lock on from his end.
Thanks for the help
 
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