V20c frameset in Cruzbike shop has wrong tax category for shipping to Europe

[Karl42]

Thanks so much for flagging this. We do love our international customers and appreciate that our owners want other other people in Europe and the UK to affordably have a Cruzbike. It turns out that the company that handles collecting our international tarrifs had made some changes to their program that made erors in the tax estimates. We are working with them now to try to straighten this out. Thanks so much!

I don't want to hijack the thread "V20 Vs Slyway Ultra" (https://forum.cruzbike.com/threads/v20-vs-slyway-ultra.15771/page-2) even more, where we discussed that the V20c framekit is set to the tax category for a complete bike with 15% tax when shipping to Europe, instead of the more appropriate 4.7% tax for bike parts, since the frameset isn't a complete bike.

Other bike parts in the Cruzbike shop are correctly classified as such, and have the correct tax rate, so it's clearly possible for your shop system to classify items as bike parts. Maybe it's just a matter of updating the record for the V20c frameset in your shop system?

As of now, the V20c frameset still has the incorrect classification as a complete bike (and therefore much higher tax). I'm not in a hurry to buy my V20c frameset and might even wait for the next color update, but would appreciate for this to be sorted out eventually...