God, you have to love insurance companies.
A) An elderly lady friend's beach house got trashed in a hurricane. I'd bet an engineer would have given it an upcheck to be rebuilt (no major structural damage), but at 75, she decided it was time to move off the beach.
B) Two different insurance companies involved, flood and windstorm. Fairly reasonably, they conferred and for the contents coverage, the windstorm people took the top story (where the tornado strike and winds had ripped on corner and then the entire roof off) and the flood people took the downstairs contents (where the storm surge had flooded it out).
C) Then the fun begins. The house was under insured, but it did have two complete policies, one for windstorm damage and one for flood damage. They figured they should each only pay half of the value they insured for (they are already getting off cheaper than the place cost). Of course, the question is, are they going to refund half her premiums? Either the wind or water damage was enough to qualify it as totaled. I'm not sure how it ended up, but I know her lawyer didn't cost her anything and she recovered most of the full insured value.
D) Now I like to see both sides and both of these insurance companies had a little problem for their bottom line. (Bottom line is useful, if Cruzbike has the wrong color one, they won't be making bikes anymore, if they have the right color and lots of it, we will get cheaper and more Cruzbikes.) It seems the state has a "low rent" insurance option of last resort for homeowners and hurricanes. Well, as usual, it was underfunded by tax money and since it was for the poor, the premiums weren't in line with the insured values. Not only was this state company involved in the same crap as most of the insurance companies, by state fiat, the regular insurance companies were having to help pay the costs of the state insurance company on a pro rated basis, including covering its losses when they happened. It is now even harder to get insurance here, the cost of doing business keeps going up as more and more people opt for the state agency with its subsidized rates, so the insurance companies are bailing out of the state.