As a newbie, I love my Q45 but after 50 years of serious riding, road, MTB, Gravel, dirt bikes, touring on a Goldwing, I have to say Cruzbikes are HARD to ride. To be specific, it will be a long time before I’m confident in road traffic, bike lanes and long distance touring. Hills are different. Group rides are different. Navigating tight corners, sidewalks and the like are challenging. Yes, I can ride most of them at this point, but not without much angst, focus, and trepidation. I suspect it will take a few thousand miles to get to a point where precision riding is second nature and I can just get on and pedal without thinking about it.
Again, I love the bike but there are doubtless others out there who are quite frustrated with the difficulty level - so I wanted to speak to that group and say give yourself some grace, stay with it, and enjoy the ride.