How many stars? ** --- (2 out of 5)
NO locking spacer. Can't move forward.
Need better documentation. Where are the "We provide a list of everything you need to complete your T50 along with a recommended component set list and instructions." The Getting Started doc is wholly inadequate. The video helps, but is not enough.
Having to cut the steering tube is lame. It should have been done in factory.
The seat cushion is a piece of crap. The cushion appears to have been cut free form (no template). (Not the VentiSit I was expecting). It was the first item coming out of box and set the wrong tone for rest of kit. Then the locking spacer is missing. And then I find I have to cut the steer tube. I found that out after I tried to put the riser on. Which you don't want to do if you want to remove later. (Should not have to sand anything to make it fit.)
When Cruzbike said the T50 was to be an entry level bike, I did not think quality of manufacturing was going to suffer. Or missing parts was part of cost saving. I thought costs would be saved in level of components, which is why I bought frameset only.
I'll admit the frame itself looks good, but everything else...suffers.
Many years ago I worked as a product manufacturing engineer. I know what first run production looks like. I know to expect errors by offshore production, etc. But I think I expected better out of Cruzbike. Probably because I am old and sentimental, and have bought into Parker family marketing
. Maybe because I like my QX100 so much
. (I am sure it went through similar issues early on.)
By the way I am not angry, just disappointed.
Good luck on building this bike.