V20 Vs Slyway Ultra

[Karl42]

The price is very attractive for the frameset—I’m in contact with the brand's owner. According to the catalog, it's 3125 Euro including all taxes, with shipping to Poland costing €155. The price is a game-changer. I would really love to be able to buy a Cruzbike in Europe without the shocking shipping or duty costs.

I agree. The V20c frameset on the Cruzbike website would currently cost over 6000 Euro including shipping and duties, almost double the price of the Slyway Ultra frameset. As much as I love my V20, it is a tough sell to prospective new Cruzbike riders here in Germany because of this high price.



By the way, I don't understand the calculations for duties and taxes shown in the screenshot here. Importing a frameset into the EU should cost 19% VAT and 5% import tax on the base price + shipping. I don't understand how this adds up to over 6000€, and by my calculations it should be much less. @Robert Holler , @Maria Parker, or someone else from the Cruzbike team, could you verify this?

It seems that your shopping system assumes a 15% import tax, but that is the rate for a complete bike, while bike components only incur a 5% import tax.

 

[Karl42]

I just checked the website of the german tax office (here, in german), and according to them, there is the following import rate:

Bicycles, complete
Customs duty: 10.0%
Import sales tax (VAT): 19.0%

Bicycle parts
Customs duty: 4.7%
Import sales tax (VAT): 19.0%

With that, ordering a V20c framekit to Germany should cost 5477 Euro at the current exchange rate. Still expensive, but certainly not more than 6000 Euro.

 

[Damien]

This is todays calculation for this same item but in PLN (Polish currency).

In Euro:
Frameset 4249 Euro
Shipping: 329 Euro
Duties: 686 Euro
Taxes: 1211 Euro
Total: 6746 Euro

In Poland we have 23% VAT where in Germany 22%. Duties are equal for all European Union countries.
Interesting is shipping cost. To Germany is much more cheap - I wondering why.

And final price is 6746 Euro vs 6015 ...

 

[Karl42]

That still doesn't add up correctly. For Poland, it should be this (assuming the import tax for bike parts is the same at 4.7% instead of the 15% that the Cruzbike shop system uses):
Frameset: 4249€
Shipping: 329€
Subtotal: 4578€
4.7% Import Duty: 215€
23% VAT on Subtotal + Duty: 1102€
Total: 5896€

 

[Damien]

Thanks Karl for pointing this out. Something seems to be not correct. But I am not a taxes expert - maybe we don't know how calculate this in proper way.

 

[Karl42]

Well the german tax office website is pretty clear that the import duty for bicycle parts is 4.7%, and that's what I have always paid on my previous orders from Cruzbike. That their shopping system tries to calculate and collect the taxes in advance seems to be new, and doesn't seem to work correctly yet.

 

[Robert Holler]

I agree. The V20c frameset on the Cruzbike website would currently cost over 6000 Euro including shipping and duties, almost double the price of the Slyway Ultra frameset. As much as I love my V20, it is a tough sell to prospective new Cruzbike riders here in Germany because of this high price.

View attachment 17741

By the way, I don't understand the calculations for duties and taxes shown in the screenshot here. Importing a frameset into the EU should cost 19% VAT and 5% import tax on the base price + shipping. I don't understand how this adds up to over 6000€, and by my calculations it should be much less. @Robert Holler , @Maria Parker, or someone else from the Cruzbike team, could you verify this?

It seems that your shopping system assumes a 15% import tax, but that is the rate for a complete bike, while bike components only incur a 5% import tax.

Hmm. Hey all this is something I believe we can look into. I am not an expert on the Shopify thing and I believe (?) much of those calculations are baked into the system.... but I am not 100% sure. We can check it out though!

Of course we would rather you all be on the superior machine and indeed import fees are a real bummer in this regard.

 

[Karl42]

Hmm. Hey all this is something I believe we can look into. I am not an expert on the Shopify thing and I believe (?) much of those calculations are baked into the system.... but I am not 100% sure. We can check it out though!

Could it be that the V20c frameset is incorrectly labelled as a complete bike in the shop system? It should be classified as "bike parts" or "bike frame", as those have a lower import duty rate than a complete bike.

 

[Maria Parker]

Thanks so much for flagging this. We do love our international customers and appreciate that our owners want other other people in Europe and the UK to affordably have a Cruzbike. It turns out that the company that handles collecting our international tarrifs had made some changes to their program that made erors in the tax estimates. We are working with them now to try to straighten this out. Thanks so much!

 

[Karl42]

I put some other bike parts in my shopping cart and they got the correct import duty rate of 4.7%.
So I believe it's just the frameset that is incorrectly classified in your system.

 

[Boreen bimbler]

Thanks so much for flagging this. We do love our international customers and appreciate that our owners want other other people in Europe and the UK to affordably have a Cruzbike. It turns out that the company that handles collecting our international tarrifs had made some changes to their program that made erors in the tax estimates. We are working with them now to try to straighten this out. Thanks so much!

Imagine trying to sort something like this out with Giant, specialized or some other massive faceless company. It's nice to be in a niche where business people can still be human.

 

[Karl42]

Thanks so much for flagging this. We do love our international customers and appreciate that our owners want other other people in Europe and the UK to affordably have a Cruzbike. It turns out that the company that handles collecting our international tarrifs had made some changes to their program that made erors in the tax estimates. We are working with them now to try to straighten this out. Thanks so much!

So far nothing has changed. The V20c frameset is still calculated at 15% import duty instead of 4.7%, which causes a price difference of about 500$. Did you already hear back from the company that handles your international tarrifs?