Latest update: Like most backers of this product I am very frustrated by the constant excuses and delays. I'm seriously beginning to wonder whether I will ever see this product.
XShifter Is Alive and Well
Posted by Paul Gallagher (Creator)
Despite some rumors on the internet, XShifter is alive and well! Although we are still not caught up with orders, we are in fact shipping product and there are many people around the world that are enjoying the product.
All product from the last build is shipped, and we are preparing the next batch. Our bottleneck continues to be batteries. As I mentioned in a recent post, recent international regulation changes have made it very difficult for small companies like XShifter to manufacture batteries. The lead time has increased from a few weeks, to months. We are currently waiting for batteries so we can resume shipping. The supplier has promised to ship next week.
The iOS has been tested and updated. If you are currently using XShifter, please update your APP. We made some significant improvements to the setup procedure and eliminated all the known bugs.
Android: A Kickstarter backer, Michael Ho has taken on the development of Android, and is making great progress. I won’t give an exact time because his time is limited on this. If you are an Android or BLE expert, and are willing to help please contact us.
Sales: We are in fact selling a few systems ahead of queue of the Kickstarter backers. We have no choice. This is a business and we still need to make money to keep operating. I know this seems unfair, but it was inevitable considering the delays and cost overruns. I’ve seen this happen on almost all complex Kickstarter projects, and now I can understand why.
Combo systems: We are shipping a few of these to trusted people. The software is not fully functional, so it requires a little extra work on the setup. Once we get the software fully functional, we will start shipping to all.
Dual ELink: Unfortunately we still need to get a few things worked out with the 1X firmware before releasing the dual. If we do it now, it will just create a lot of frustration and bad experience. But I can assure you it won’t be too much longer.
Road Pods: We have decided to abandon the Road Pod. We just could not come up with a good ergonomic solution that worked on all bikes. The good news, the mini pod is much better! So we will include 2 mini pods with the Road systems once we start shipping. The mini pod weighs only 12 grams, including battery, making it the lightest shifting control ever made.
Testing: We have learned a lot from the early product shipments and have improved the product testing. This will greatly reduce the number of customer issues.
We are still supporting hand cycles as much as possible. SportCrafters in Indiana will be a primary distributor. He should be receiving some stock very soon. He will be providing some awesome solutions for hand bikes!
Again, I have to apologize for the delays and the lack of communication. I’m totally focused on production and engineering. I have a very small staff, so I need to personally do almost everything. Its an overwhelming task.
XShifter Is Alive and Well
Posted by Paul Gallagher (Creator)
Despite some rumors on the internet, XShifter is alive and well! Although we are still not caught up with orders, we are in fact shipping product and there are many people around the world that are enjoying the product.
All product from the last build is shipped, and we are preparing the next batch. Our bottleneck continues to be batteries. As I mentioned in a recent post, recent international regulation changes have made it very difficult for small companies like XShifter to manufacture batteries. The lead time has increased from a few weeks, to months. We are currently waiting for batteries so we can resume shipping. The supplier has promised to ship next week.
The iOS has been tested and updated. If you are currently using XShifter, please update your APP. We made some significant improvements to the setup procedure and eliminated all the known bugs.
Android: A Kickstarter backer, Michael Ho has taken on the development of Android, and is making great progress. I won’t give an exact time because his time is limited on this. If you are an Android or BLE expert, and are willing to help please contact us.
Sales: We are in fact selling a few systems ahead of queue of the Kickstarter backers. We have no choice. This is a business and we still need to make money to keep operating. I know this seems unfair, but it was inevitable considering the delays and cost overruns. I’ve seen this happen on almost all complex Kickstarter projects, and now I can understand why.
Combo systems: We are shipping a few of these to trusted people. The software is not fully functional, so it requires a little extra work on the setup. Once we get the software fully functional, we will start shipping to all.
Dual ELink: Unfortunately we still need to get a few things worked out with the 1X firmware before releasing the dual. If we do it now, it will just create a lot of frustration and bad experience. But I can assure you it won’t be too much longer.
Road Pods: We have decided to abandon the Road Pod. We just could not come up with a good ergonomic solution that worked on all bikes. The good news, the mini pod is much better! So we will include 2 mini pods with the Road systems once we start shipping. The mini pod weighs only 12 grams, including battery, making it the lightest shifting control ever made.
Testing: We have learned a lot from the early product shipments and have improved the product testing. This will greatly reduce the number of customer issues.
We are still supporting hand cycles as much as possible. SportCrafters in Indiana will be a primary distributor. He should be receiving some stock very soon. He will be providing some awesome solutions for hand bikes!
Again, I have to apologize for the delays and the lack of communication. I’m totally focused on production and engineering. I have a very small staff, so I need to personally do almost everything. Its an overwhelming task.
There, that's my nickel's worth (we got rid of pennies here in Canada so gotta round up from 2c worth).
